Instant Messenger (IM)

Q

How do I stop an offensive user in the Instant Messenger?

A
If a member has said something that you find offensive or inappropriate through the Instant Messenger, we recommend you block that person and cease communicating with them. You can block the member by clicking the "More" icon (represented by 3 dots) in the Instant Messenger panel, then clicking "Block User". Click "Remove Block" to unblock them again. While a member is blocked, they will not be able to send you messages and you will not be able to send them messages.

We also appreciate you taking the time to report abusive members to us so we can investigate the matter. You can report the member by clicking the "More" icon (represented by 3 dots) in the Instant Messenger panel, then clicking "Report Abuse". Fill in the details and click the "Submit" button. It is helpful if you copy the member's offensive message. You can highlight the text in Instant Messenger panel by clicking and dragging with your mouse, then copy by pressing Ctrl + C on your keyboard. Then paste this information into your report.

Please click here for more information about reporting members.